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Help with Registration and Logon

Why Register? - Registration allows you to:

  • See when your licence expires
  • Get email alerts when checklist revisions, patches and software revisions are issued
  • Keep informed with tips, tricks and topical issues
  • Apply Patches for the latest checklist revisions
  • Use enhanced communication between users
  • Plus more features for Registered Users..


How do I Register?
- Click here to Register or follow the Register link on the User Zone page.


How do I 'logon'?
- Click here to Logon or follow the Logon Here link on the User Zone page.
When you logon you enter your CUK and a Password to access services.


I can't remember my CUK
- Your Centre Unique Key (CUK) is the three character code provided with your software.  This can be a combination of letters and numbers.  You can see this if you open MapMate and choose Help > 'About MapMate' from the menus.


I've forgotten my Password
- Fill out the details below and click on 'Mail me my Password' and we will send this in an email.  Just enter your CUK and Email Address (this must the email address associated with the given CUK).

CUK: Email: then click:


How do I change my Password?
- Fill out the details below and click on the 'Change Password' button.

CUK: Password: New Password:  

  
How do I change my email address?
- You can change your email address by entering your CUK and Password below and then click the 'Change My Email' button.  Your email address will be voided and you will be prompted to enter a new one.

CUK: Password: then click: 


Can I change other details?
- You can change your Password and Email Address (see above) but you can't change any other details once registered.  If you wish to change your Registered Name you will need to Remove your Registration (see below) and then re-register.


How do I see my details or change options? - To see details of your account or change any options:

  1. logon at the Logon Here link on our UserZone page.  Click here to go to UserZone and see this.
  2. enter your CUK and Password provided at Registration and click the Logon button.
  3. click the My Account button once you are logged-on.


How do I remove my Registration?
- Just fill out the details below and click on the 'Remove Me' button:

Enter your CUK: and Password: then click:


I registered and didn't receive a confirmation email - what's happened? 
If you have registered and not received a confirming email then it is likely that you entered your email address in error.  As this is an automatic system, the message would be sent out to the wrong address.  If you think this may be the case then you will need to register again.  Take care to enter your details correctly!

 


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